Members of the National Association of Estate Agents
The NAEA is dedicated to the goal of professionalism within high street estate agency.
Internet Advertising on top performing websites
80% of applicants search the Internet first for property. Rightmove is probably the most successful of all the websites. Prime Location has a more exclusive feel to it and for property over 300k is essential. Findaproperty has a fantastic reputation in London.
Dedicated Customer Service Department
To have excellent customer service, you need impartial staff who are there to advise and help. No sales targets, no commission based salaries, but purely there to talk to you, the client. Monday to Friday, 9 till 6, every week.
Viewing Feedback available online 24 hours a day
All viewing reactions are recorded online, so with your own access code, you can visit our website and study the feedback for your property. Sellers and Landlords have more information available at their fingertips. Let us have your email address and we can send you the viewing reactions automatically after every viewing.
A Variety of Communication
All our staff are equipped with their own computer, giving instant access to emails, prospective buyers, sellers, solicitors and properties from all our offices. Communication, the key to our success.......displays, advertising, leaflets, the telephone, emails, texts, websites, newspapers, brochures and advertising boards. We have it all covered.
Informative Property Brochures
We believe our property particulars are of an exceptionally high standard and have the most requested information available on them.
Feedback, Feedback, feedback
Nothing is more important than ensuring that, as one of our vendors or landlords, you are kept informed of the marketing of your property. Every viewing that occurs will be followed up and the reaction of the potential tenants will be relayed back to you. This will be by both email and telephone. In most cases we achieve this within 24 hours of every viewing.
Emails Updates
Our email updates include all the same details you will find on our brochures.
For Sale and To Let Boards
Our individual boards can be seen all over the area and increase the amount of viewings we have on properties.
Local newspaper advertising
We advertise weekly in the news shopper, which maintains our high presence in the Bromley Borough. We also constantly distribute leaflets around the area.
Customer Services Award
We were finalists in the South London Business Awards 2007 in the Customer Services Category.
Progessing Sales, taking it one step further
Though our main role is to introduce a buyer or tenant to your property, our involvement does not stop there. Our staff are trained to continue offering advice and updates until exchange of contracts or move in. They will contact solicitors and other agents in your property chain regularly.
Dedicated Property Management
Our experienced lettings team are able to deal with any property management issue. You can be sure that if you choose us to look after your rented property, it will be taken care of.
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